Product Policy

From BOTEH to you.

Please take note of our policies relating to shipping, Returns and delivery below.

Shipping

Australia: Express Shipping

(Metro Areas excluding Adelaide and Perth 1-2 Business Days)
(Outside of Metro Areas including Rural parts of Australia 2-5 Business days)
*Free over $250 or calculated at checkout

International: New Zealand

DHL Express Delivery
(1–3 Business Days)
*Free over $350 or calculated at checkout

International: US, EU & Rest Of The World

DHL Express Delivery
(2-6 Business Days)
*Free over $500 USD or calculated at checkout

For more detail please see our Shipping Policy.

Returns

Domestic returns (Australia & NZ)

14 days from purchase for either exchange, refund or store credit. Afterpay purchases are eligible for store credit only.

International Returns (US, EU & Rest Of The World)

14 days from purchase for either refund or store credit.

Shipping can be expensive, time-consuming and taxing on our world, we encourage finding the most accurate fits first time round. If our detailed descriptions, garment measurements and size guide have left you unsure then please contact customer care, we are happy to help.. hello@boteh.com.au WhatsApp +61 449 696 924

Please note the customer pays for and arranges all international return shipping. We must receive it within 30 days of receipt of shipment. We are unable to refund any duties and taxes paid.

For more detail please see our Returns Policy.