Shipping

From BOTEH to you.

Please take note of our policies relating to shipping, Returns and delivery below.

Shipping

Christmas Delivery

We recommend placing orders no later than 10am on Friday 20th of December and selecting express shipping.
We’ll deliver orders after these dates as quickly as possible, but they may not arrive until after Christmas.

Australia: Standard $10 or Express Shipping $15

(Metro Areas excluding Adelaide and Perth 1-2 Business Days)
(Outside of Metro Areas including Rural parts of Australia 2-5 Business days)
*Free standard post for orders over $250AUD

International: New Zealand

DHL Express Delivery $40NZD
(1–3 Business Days)

DHL Express Delivery FREE for orders over $350NZD

International: US, EU & Rest Of The World

DHL Express Delivery $40 Flat Rate
(3-5 Business Days)

DHL Express Delivery FREE for orders over $350USD

For more detail please see our Shipping Policy.

Returns

Domestic returns (Australia & NZ)

14 days from purchase for either exchange, refund or store credit.

*Prepaid return label available for either an exchange of equal value, refund less $10 shipping or full store credit

International Returns (US, EU & Rest Of The World)

30 days from purchase for either exchange/refund less $35, or full store credit. $35 USD flat rate return labels now available. Please email hello@boteh.com.au for instructions..

We encourage finding the most accurate fits first time round. If our detailed descriptions, garment measurements and size guide have left you uncertain then please contact customer care, we are happy to help! In addition, if you can send us your measurements we will be able to find your best fits.. hello@boteh.com.au (AEST 9-4pm) or send us a DM via Instagram.

For more detail please see our Returns Policy.